Contact Us

Contact the Stuck in Customs Team

If you need to reach someone right away, please feel free to use one of the email addresses below. Someone from my team should respond promptly.

  • Customer Support : visit our Support page
  • Advertising & Sponsorships : advertising at
  • Image Licensing : Licensing Info
  • Business Partnerships : business at
  • Something unexpected & fun? : wildcard at

Use of images

All images are Creative Commons, Non-Commercial. Feel free to use images from the site on your blog, for fun and the like, but you must link to and give credit to Trey Ratcliff. Please visit the licensing page for detail on commercial use.

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  • Actorguy

    I’ve purchased your “bundle”, but I don’t know where to go to get it.

  • Richard

    Please provide specific camera settings for auto bracketing on the sony a7r

  • ankit

    Hi sir love ur work.
    I need to upgrade my gear and I have a idea of getting d750 or samsung nx1or canon 7d mark ii. Plz plz plz can u suggest me and I have subscribed to newsletters n waiting for hdr tutorial :)

  • Neilk

    Please update the iPhone for ios8 support and iphone 6 plus

  • Alex

    Hey Trey!

    I am starting a blog soon and needed a camera. Bad timing. Made me buy an a6000 and wanna get into this photography world. Really inspiring work and your tutorials are simple enough for a muggle to understand.

    Alex, a new subscriber

  • treyratcliff

    Thank you Alex! :)

  • Ita Daniels

    Hi Trey, after several ways to try and contact you with no replies, maybe this avenue? I have purchased your texture tutorial with textures on the 26th and received a receipt and nothing on how to access all this. Can you please email me at I
    am keen to get started!

  • Rick Diffley

    “The Arcanum” – I received my invitation on 12/2/14 to take part. Sadly, my plate is currently fulI. I retire in June 2015 and would welcome another invitation at that time. I updated my profile, leading with this new information. Felt that a more detailed note was polite vs simply declining the invite. Please share this with Angela Pan.

    Thank you!!

  • treyratcliff

    Cool okay – you may get another invite then! :)

  • Justin Cliffe

    Hi Trey. Visiting your part of the world (well Glenorchy) in February, so bought your Landscape Photography Tutorial Series: New Zealand series – it’s been inspirational and I’m looking forward to seeing it in real life!

    Many thanks.

  • treyratcliff

    Awesome – have fun here man! :)

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